TERMS AND CONDITIONS — LUC CONCEPT
Last updated: May 2026
1. ABOUT LUC CONCEPT
Luc Concept is an international online store specializing in men's athletic performance products. We are committed to delivering quality products, transparent service, and a safe shopping experience — no matter where you are in the world.
2. CONTRACTING PARTY
By placing an order on our store, you are entering into a direct agreement with Luc Concept. 📧 lucio.contat@lucconcept.com
3. ORDERS
By clicking "Buy Now" or completing checkout, you confirm that you have read and agreed to these terms. Your order is considered accepted once you receive a payment confirmation email. We reserve the right to cancel orders in cases of suspected fraud, pricing errors, or product unavailability — with a full refund guaranteed in those situations.
4. PRICES & PAYMENT
All prices are displayed in British Pounds (GBP £) and include applicable taxes at the time of purchase. We accept: Credit card (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay. Payments are processed securely. Your financial data is never stored on our servers.
5. SHIPPING & DELIVERY
Luc Concept ships worldwide. After payment confirmation, the estimated delivery time is 7 to 25 business days, depending on the destination country and available shipping method. A tracking code will be sent to your email once your order has been dispatched. Luc Concept is not responsible for delays caused by customs, weather conditions, or circumstances beyond our control.
6. RETURNS & REFUND POLICY
As an international dropshipping store, Luc Concept does not accept returns due to change of mind or incorrect size selection. Guaranteed exceptions: Item arrived with a manufacturing defect, Wrong item was sent, Item did not arrive within the maximum stated delivery period. In these cases, please contact us within 7 days of receiving your order at lucio.contat@lucconcept.com with a photo or video showing the issue. We will resolve it with a replacement or a full refund.
7. LIABILITY
Luc Concept is responsible for ensuring the product delivered matches what was advertised. We are not liable for improper use of the product, damage caused by third parties during transport, or subjective expectations not described on the product page.
8. DATA PROTECTION
Your personal data is used solely to process your order and improve your shopping experience. We do not share your information with third parties for commercial purposes. For full details, please refer to our Privacy Policy.
9. GOVERNING LAW
These terms are governed by the laws of Luc Concept's country of operation. Disputes will be resolved preferably through friendly negotiation. If necessary, the competent jurisdiction will be that of the store's country of origin.
10. CONTACT
We are here to help. If you have any questions before or after your purchase, reach out to us: 📧 lucio.contat@lucconcept.com Phone: +55 94 98137-1647 Response time: within 48 business hours.